BUSINESS COMMUNICATION SOLUTIONS · AUSTIN, TX
Protect your business. Keep critical systems running.
Your team relies on email, business applications, servers, and a dependable network. BCS helps Austin businesses protect those systems, reduce preventable disruptions, and prepare for recovery when something goes wrong.
Local on-site support · Remote IT management · Full-service or co-managed IT
Serving businesses since 2004. From physical cabling and network infrastructure to cloud services and cybersecurity, BCS connects day-to-day IT support with the systems your operations depend on.
A locked account can hold up payroll. A failed server can interrupt customer service. A compromised email account can put payments and business information at risk. Technology problems quickly become business problems.
We start by understanding what must stay available, what information needs protection, and who needs to act during an incident. Then we build a practical support and security plan around your operations.
Remote troubleshooting and local on-site assistance for workstations, servers, user access, and business technology. Help with onboarding, offboarding, vendor coordination, and recurring issues.
Layered protection across accounts, endpoints, email, and networks. Services can include MFA, endpoint protection, EDR, email security, security awareness training, and firewall management.
Microsoft 365 administration, account security, permissions, and device management. BCS can help configure Intune policies, encryption, and access controls where supported by your licensing.
Firewall, switching, VLAN, Wi-Fi, and connectivity support, backed by hands-on cabling and fiber expertise. We troubleshoot the complete connection from the workstation to the network.
Backup planning, monitoring, and restore testing aligned with the systems you rely on. Define recovery priorities and understand how much downtime and data loss your business can tolerate.
Device health monitoring, patch management, and configuration reviews for covered systems. Identify recurring problems, aging equipment, and security gaps before they become bigger operational issues.
Services, covered assets, support hours, licensing, and response expectations are defined in your service agreement. Managed detection and response with 24/7 SOC monitoring can be scoped for covered systems.
Not every device has the same business impact. We help identify the systems that support revenue, customer service, financial operations, and access to important information.
For these systems, we focus on documented access, dependencies, maintenance windows, backup coverage, recovery procedures, and escalation contacts. Changes are planned around your operating hours and vendor requirements.
For businesses that need an outside team to manage ongoing IT operations. BCS helps organize support, maintenance, cybersecurity, documentation, and technology planning under an agreed scope.
For businesses with an internal IT person or team. We can add specialized cybersecurity support, project assistance, vacation coverage, local hands-on help, and an additional review of important controls.
You should know who is handling the work, what is covered, and what still needs attention.
Customer requirements and contract opportunities may bring additional security expectations. BCS can help with gap assessments, technical implementation, documentation, and remediation planning alongside your managed IT services.
Explore our SOC 2 readiness and gap assessment services or CMMC consulting services. Readiness support is scoped separately; a managed services agreement alone does not establish compliance or replace an independent assessment.
BCS supports businesses throughout Austin and surrounding communities, including Cedar Park, Round Rock, Leander, Pflugerville, Georgetown, Lakeway, Bee Cave, Buda, and Kyle.
Remote management is valuable, and some problems require someone on site. Our experience with cabling, fiber, switches, firewalls, wireless networks, and business systems helps connect cybersecurity decisions to the infrastructure that actually runs your business.
Learn more about BCS cybersecurity services, managed IT support, and Microsoft 365 support.
Find answers about support, pricing, our 30-day trial, security monitoring, Microsoft 365, backups, risk assessments, SOC 2, and CMMC readiness for Austin and Houston businesses.
Yes. Co-managed services can fill specific support, security, or project gaps. We define responsibilities with your team so ownership and escalation are clear.
Yes. We can scope support around selected systems and their dependencies after reviewing the environment. The plan identifies covered assets, access requirements, vendor responsibilities, and recovery priorities.
Yes. BCS provides remote support and local on-site services in the Austin area. Availability, scheduling, and response expectations depend on your agreement.
Pricing depends on users, devices, locations, security requirements, support coverage, and critical systems. We review your needs before recommending a scope and quote.
Call 512-257-1433 or request a free cybersecurity assessment. Tell us which systems your business depends on, what problems you are experiencing, and whether you have existing IT support.
Get a practical plan for cybersecurity, ongoing IT support, and the critical systems your Austin business relies on.