Day: September 8, 2021
LANDLINE SERVICE
We were called to troubleshoot a landline issue. Still surprising to see that there’s still customers out there that depend on their business through landline. It’s been quite some time since I have seen or even use that source of communication. Once we arrived on site, we were able to determine that it was their…
PHONE SERVICE IN CALIFORNIA
Getting highly recommended by one great company to another is something we are very proud of. With that respect, we get to experience working in California. We installed new phone system for a company that requires communication and networking not only nationwide, but also international. Having a very reliable equipment and connections are very important…
RESET ROUTER TO FACTORY DEFAULT, DON’T BE SO FAST TO DO IT.
We get a few call a month from customer and or potential customer asking us to come help them with their down network. Typically, either their internet is down, their network is down, or both. We have notice from asking customer questions, that the ISP (internet service provider), always ask them to reset the router…
IT JOURNEY
It’s been a journey for me in the IT industry. I’ve got started in the IT industry during the dot com era. It was 1998, 2 years after I’ve graduated high school. I was living in New Orleans at the time. I had little or no computer skills and no college degree. I ran into…
WHEN OUR CUSTOMER GROW, WE GROW!
We had a customer that call us last week. They were a small start up company that we had did a very small cable job for about 4 years ago. Initially we ran 4 data cables, installed 4 data jack, and use router/modem provided by their ISP (Internet Service Provider). About a year ago, they…
EXPANDING BUSINESS OUT OF STATE
We are proud to assist one of the in demand company in Austin. Along with phone system and networking, we also provide monthly maintenance services for their business for so many years now. When they expanded and opened another facility out of state, with their confidence in Business Communication solution. They hired us to go…
TROUBLESHOOTING NEC PHONE SYSTEM
Today, a customer called about their NEC phones system. They were having problems with one of the main line has no dial tone. Our technician called and helped them over the phone to troubleshoot the issue. With his great knowledge and long experience on this field, he obviously knew exactly where to start and found…
NEW UNDERGROUND PIPE
Today our customer requested a conduit to be place underground to connect two building’s server. Property management wanted the conduit to provide extra protection for the newly install fiber optic from outside elements and varmint lurking in the area. The new conduit will also provide a path for internet company to pull their coax through…
CABLE RUN WITH RODENT INFESTATION
My team came across a job site with a mild case of rodent infestation in certain areas. We gave to customer a few option of what we can do to preserve and protect the new fiber optic cable that we called in to do. The customer wanted to save money on material and provided us…
OUTSIDE PLANT FIBER OPTIC CABLE
It’s been a while since I had to run an outside Fiber Optic cable as I been pencil pushing. It feels good to be able to go outside, break a sweat, and make some money. It was a hot day though. A co-worker and I had to pull and push some outside fiber optic cable…