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Business Communication Solutions is a telecommunication & networking company providing Business Phone Systems & Networking Solutions to Austin, & Metro Surrounding Areas. We specialize in sales, installation and service of top brand phone systems. Our networking specialist can install, configure and service your network hardware.


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Austin (512)257-1433


NEC SL2100 Applications

Built In Applications

Telecommunication Locations

Business Communication Solutions

NEC Phone Systems

Business Communication Solutions

NEC Network Systems

Business Communication Solutions

NEC Software Systems

Business Communication Solutions

InUC – Built-in collaboration

In today’s working environment, employees are spread across different locations. InUC is a unified communications application providing video conferencing, collaboration, document sharing, presence and instant messaging for any business of up to 128 users. Utilizing WebRTC (Real-Time Communications) - InUC provides highly cost-effective video and collaboration that works seamlessly within your IT environment.

Automatic Call Distribution (ACD)

The SL2100’s ACD is often found in offices that handle large volumes of incoming phone calls and efficiently routes callers based on pre-established criteria. When all agents are busy assisting callers, the outside party can listen to periodic announcement messages while waiting for an agent to become free. Callers can also overflow to another destination so that outside callers are not left waiting on hold for an extended period of time, making each interaction between your business and your customers quick and easy.

Contact Center

The SL2100’s Contact Center software allows up to two Supervisors to monitor the real-time activity of the system’s ACD, such as Agent State and ACD Queue Status, using their PC’s. They can also run ACD/Contact Center activity reports, such as Agent Call Summary, Abandoned Calls, etc…to ensure superior customer care.

Hotel/Motel

NEC’s SL2100’s Hotel/Motel provides personalized services that enhance guest’s experience along with powerful support for front/back office functions. Ideal for hotels of up to 120 rooms, this easy to use platform is designed to increase your staff’s productivity, ensure your guests have a memorable stay and significantly lower your running costs. Hotel/Motel offers everything from guestroom messaging, wake-up calls, and single digit dialing to front/back office functions such as message waiting, room status, flexible numbering plan to voicemail integration to manage mailboxes.

SL2100 Details

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