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Business Communication Solutions is a telecommunication & networking company providing Business Phone Systems & Networking Solutions to Austin, & Metro Surrounding Areas. We specialize in sales, installation and service of top brand phone systems. Our networking specialist can install, configure and service your network hardware.

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Austin (512)257-1433

NEC Call Analyst UX5000

Feature-Rich Call Accounting and Telemanagement Software to Monitor and Analyze Your Phone Activity.

No matter the size of your organization, CallAnalyst quickly generates detailed or summary reports that measure productivity, manage local and long distance usage, and monitor phone abuse.

For the growing organization, CallAnalyst brings enterprise-level functionality and scalability.

For large, high-call-volume or multi-site organizations, CallAnalyst Enterprise Server supports real-time consolidation and reporting of call accounting data.

Detect fraudulent phone activity:
Call Analyst tracks questionable inbound and outbound calls, helping you quickly detect problems and avert risks.

Facilitate timely client billing and cost recovery.
Flexible billing reports automatically calculate usage and cost by client, tenant or partner.

Schedule Reports:

Email reports automatically based on preset criteria, allowing managers to respond immediately to call volume changes.

Measure Campaign Responses and Effectiveness:
Know where your prospects are calling from and which campaign they are responding to.

Analyze Traffic:

Capacity planning tools help you identify peak calling times and optimum capacity requirements. What-if analysis allows you to balance infrastructure needs and take proactive measures to ensure uninterrupted and efficient phone service.

Additional features include:

Call Analyst is available in three models: CallAnalyst Lite, CallAnalyst Full, and CallAnalyst Enterprise Server. Not all features are available in all systems.

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Call Recording Systems

Business Communication Solutions

SIP Print Call Accounting

A SIP Print Call Accounting system captures data that benefits every department - Finance, HR, Customer Service, Sales & Marketing. Track all calls - 911, after-hours, international - with complete detail. The turn-key appliance makes your VoIP system a better business tool.

SIP Call Accounting >>

Call Anaylst UX5000

Feature-Rich Call Accounting and Telemanagement Software to Monitor and Analyze Your Phone Activity

Call Anaylst Software >>

Call Data Analysis

Making sound business decisions starts with good data collection and reporting.

Call Data Analysis  >>

Sales | Services

Sales | Services

Sales| Services