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Business Communication Solutions is a telecommunication & networking company providing Business Phone Systems & Networking Solutions to Austin, & Metro Surrounding Areas. We specialize in sales, installation and service of top brand phone systems. Our networking specialist can install, configure and service your network hardware.
Music on hold (MOH) refers to the business practice of playing recorded to fill the
silence that would be heard by callers who have been placed . It is especially common
in situations involving.
Music on hold is sometimes referred to as phone on hold, message on hold, on hold messaging, etc.
Most MOH systems are integrated into a telephone system designed for businesses via an on the equipment labeled "MOH". There are also some units with "analog" capability that allow music on hold for small and home based companies without a phone system.
The source of the music is usually from CDs or digital files such as, but some older systems may still use (sometimes employing endless-loops), or tape players. Newer technology allows MP3 files to be downloaded automatically from the Internet so that messages (or interesting content in the form of news and weather, amongst many) can be changed daily.
The new "Online On Hold" technology makes the older technology redundant since it requires no additional hardware.
The newest units as of 2009 allow productions to be downloaded and played through a USB thumb drive. This allows for larger files and higher quality formats.
|Adtran Phone Systems|
|Allworx Phone Systems|
|NEC Business Phone Systems|
|EngeniusTech Business Phone Systems|
|Xorcom Business Phone Systems|
|Music On Hold|
|Netvanta 7000 Series|
|Phone Systems 48x|
|Phone Systems 6x12|
|Phone Systems 6x|
|Phone Systems PX 6/2 Expander|
|Allworx IP Phones|
|Allworx PowerFlex Switches|
|NEC DSX Systems|
|NEC Unified Solutions|
|Voice Mail/Unified Messaging|
|Univerge°360 Communcation Systems|
|Wireless LAN Terminals|
|IP/Digital DECT Terminals|
|DT500 Series Digital|
|Asterisk Appliances (PBX)|
|Hold Plus 6000|
|MOH Built In|
|Adtran Business Network Systems|
|NEC Network Systems|
|EngeniusTech Network Systems|
|Xorcom Network Systems|
|IP Business Gateways|
|Session Border Controller|
|Unified Threat Management|
|Ethernet Switches for VoIP|
|IP Communication Platforms|
|Indoor Access Points/Client Bridges|
|Outdoor Access Points/Client Bridges|
|Call Accounting Software|
|Allworx Advantage Software|
|Software Based Communications|
|NEC DSX System Administrator|
|Audio Emcee II Messaging System|
|SIP Print Call Recording|
|Bria MS Outlook|
|Phone Bill Review|