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Business Communication Solutions is a telecommunication & networking company providing Business Phone Systems & Networking Solutions to Austin, & Metro Surrounding Areas. We specialize in sales, installation and service of top brand phone systems. Our networking specialist can install, configure and service your network hardware.
In today’s global economy with ever-increasing pressure to compete and improve performance while maintaining compliance with stringent laws and regulations, call recording just makes sense. While large enterprises could generally afford the technologies to meet these needs, smaller organizations were shut out of the market. Now, SIP Print offers every business a world-class yet affordable solution to meet and overcome these challenges:
Businesses of all types face growing regulatory requirements. Today, many businesses are simply required to record phone calls for an undisputable record of transactions. Others find that implementing a call recording solution offers the most effective and affordable way to demonstrate a pattern of compliance.
Enhance Customer Satisfaction:
It's easier to keep existing customers than to find new ones. That's why so many
companies use SIP Print to coach call center employees and other front line employees
with recorded examples of high-quality customer interactions.
Using SIP Print to increase customer satisfaction drives operational efficiencies, reduces costs and reduces employee attrition. SIP Print empowers managers to:
Evaluate and improve the effectiveness of customer service policies
Ensure employees provide the promised level of customer service
Create the positive customer interactions that are at the heart of a successful business.
Limit Legal Liability:
Recorded telephone activity provides a degree of legal protection to both the company
and the consumer. SIP Print helps companies limit liability by documenting verbal
requests and authorizations, verifying contractual compliance and arbitrating disputes.
In regulated industries, SIP Print play a key role in many companies' ability to verify compliance with: the Gramm-Leach-Bliley Act, the Health Information Portability and Accountability Act (HIPAA), the Sarbanes-Oxley Act, and other regulations that require comprehensive information security planning by affected companies.
Improve Employee Productivity:
SIP Print's call monitoring and recording software solution has proven effective in evaluating and improving employee productivity. Reviewing recorded calls with employees provides managers with a powerful training tool and a concrete, objective measure of employee performance. SIP Print allows managers to coach customer service agents with real-life examples of high-quality customer interactions to ensure that employees are operating at peak productivity.
The majority of security threats are created by employees intentionally or unintentionally distributing confidential information. Workplace monitoring and recording encourages employees to be more aware of what they are saying and doing, and helps prevent unauthorized verbal or electronic dissemination of confidential information. SIP Print helps prevent abuse by encouraging employees to rise to a new level of vigilance. In the event of a security violation, SIP Print provides an undisputable record of activity to help identify the source of the problem and prevent recurrence.
One SIP Print system records all specified user calls - internally and externally - without requiring any IP PBX or handset integration. It can record one handset 24x7 for 20 years. 10 minutes of installation and 20 minutes of configuration and you are ready to go.
One SIP Print system records all specified user calls - internally and externally - without requiring any IP PBX or handset integration. It can record one handset 24x7 for 6 months. 10 minutes of installation and 20 minutes of configuration and you are ready to go.
One SIP Print system records all specified user calls - internally and externally - without requiring any IP PBX or handset integration. It can record one handset 24x7 for 10 years. 10 minutes of installation and 20 minutes of configuration and you are ready to go.
|Adtran Phone Systems|
|Allworx Phone Systems|
|NEC Business Phone Systems|
|EngeniusTech Business Phone Systems|
|Xorcom Business Phone Systems|
|Music On Hold|
|Netvanta 7000 Series|
|Phone Systems 731|
|Phone Systems 536-530|
|Phone Systems 324-320|
|Phone Systems 48x|
|Phone Systems 6x12|
|Phone Systems 6x|
|Phone Systems PX 6/2 Expander|
|Allworx IP Phones|
|Allworx PowerFlex Switches|
|NEC DSX Systems|
|NEC Unified Solutions|
|Voice Mail/Unified Messaging|
|Univerge°360 Communcation Systems|
|Wireless LAN Terminals|
|IP/Digital DECT Terminals|
|DT500 Series Digital|
|Asterisk Appliances (PBX)|
|Hold Plus 6000|
|MOH Built In|
|Adtran Business Network Systems|
|NEC Network Systems|
|EngeniusTech Network Systems|
|Xorcom Network Systems|
|IP Business Gateways|
|Session Border Controller|
|Unified Threat Management|
|Ethernet Switches for VoIP|
|IP Communication Platforms|
|Indoor Access Points/Client Bridges|
|Outdoor Access Points/Client Bridges|
|Call Accounting Software|
|Allworx Advantage Software|
|Software Based Communications|
|NEC DSX System Administrator|
|Audio Emcee II Messaging System|
|SIP Print Call Recording|
|Bria MS Outlook|
|Phone Bill Review|